Use Code FLASH for 10% Off + Free Shipping

Use Coupon Code FLASH To Save 10% Off On All Orders + Free Shipping

Your cart

Your cart is empty

Check out these collections.

Our Shipping policy is easy to understand and transparent with basic shipping constraints that are required to maintain the discipline of our business. We take pride in claiming that we offer free shipping around the globe without any hassle.

CLEAR SHIPPING OPTIONS THAT FIT YOUR NEEDS

Standard Shipping

That's right, no hidden fees or complicated procedures. When buying from just be at ease and trust our Shipping department. Our standard shipping option typically takes 5-8 Business Days, so you can enjoy your purchase without a long wait.

Express Shipping

Want a product for your loved one in a hurry? Select our express shipping option when checking out. We'll ship your order from our warehouse in 2-4 Business Days, for just $20 additional charge. Within the US or outside the US. 

Customized Order 

We value every single jacket for its quality and individuality. It takes 8-12 Business Days to ideally create the made-to-measure orders before sending them. Kindly add on 2 to 4 more processing days for the delivery of these cut-to-custom items.

Track Your Shipment

Once your order is shipped, your shipment details will be sent to you via email. To track your order you can simply email or message us your Order ID/Number or order email, through info@urbanjacket.com or our chat support. We will give you an update on your order status. You can also track your order yourself, by entering Order ID/Number or email on our tracking page

Leading Courier Service

We partner with trusted delivery experts who get your orders to you quickly and safely. such as DHL, FedEx, and UPS. Be sure to fill in a physical address when checking out, as our couriers do not offer provisions for reaching a P.O. Box address. A well-labeled address will be delivered to you timely, without any delay.

Contact and Queries

For instance, in the case of receiving a damaged product or complaint, kindly contact us at info@urbanjacket.com with a picture of the defective products so that we can reach a cooperative solution. The customer care support team will answer queries regarding returns or exchanges.

Email: info@urbanjacket.com
Address:
4617 Hirsch Rd Suite No 101 Houston Texas 77026 United States

Frequently Asked Questions

To which countries do you export?

Our products are delivered globally. There's nowhere further than our performance limit.

When should I expect to receive my shipment?

An email consisting of your tracking information will keep you updated once your order leaves.

Can I change my shipping address?

If you want to change your shipping contact our customer service within 24 hours, from when the order is placed. After your order is shipped we will not be able to change the shipping address. 

What are express shipping charges? 

Additional charge of 20$, within or outside the US

How can one pay? 

The payment methods are PayPal, Apple Pay, VISA, MasterCard, American Express, and Google Pay. This form is essential because it is couched in simple, plain language with the good intention of ensuring that your customers understand easily.